What We Do
Ambulatory Care Center (ACC) - Surgery
In addition to providing support to Ambulatory surgery staff, Volunteers interact closely with patients and families who are experiencing same day surgery. The surgery department is open Monday through Friday 7:00 a.m. - 5:00 p.m.
This position is enjoyed by many volunteers. Central Supply receives the entire stock of the hospital's supplies. In this department volunteers will assist staff in unpacking shipments, labeling, delivering and stocking supplies. Shifts are available seven days a week 8:00 a.m. - 8:00 p.m.
Critical Care Reception Desk
The Critical Care Reception Desk supports the Intensive Care Unit, Cardiac Care Unit, and three Open Heart Surgical Suites. Volunteers interact with patients, their families, physicians and guests and keep them updated on their loved ones. In addition, they help to identify the exact location of the proper waiting areas and explain visitation procedures. A ready smile and a warm and caring attitude is essential in this service which is available Monday through Friday.
Volunteers function in the Emergency Department/Trauma Center by acting as a liaison between patients, family and hospital team members. In this vital active department, Volunteers assist the nursing staff in whatever way possible by providing an extra pair of helping hands. Volunteers in this area will be required to attend a mandatory computer training class. Volunteers must complete a one year commitment in another service prior to being place in the Emergency/Trauma Center. Flexible hours are available including weekends and evenings.
Do you have a church group, fraternal organization or a group of friends looking to give back to the community? If so Volunteer Services has several opportunities for large groups to give back to the community by donating your time to ORMC. We also welcome book, DVD, or magazine drives that benefit the hospital.
Food & Nutrition
Have you ever wanted to learn what happens behind the scenes at a level one trauma center? Then Food & Nutrition is the place for you! Volunteers in this area help with preparation of patient meals, assist with special functions, work in the pizza shop and coffee cart. Volunteers also learn essential nutrition concepts. Volunteers in this fast paced area must be able to stand for periods of time, be mobile and a team player. Flexible shifts are available Sunday through Saturday.
The Healing Arts program is designed to provide activities and healing music to the acute care patients in our hospital. Volunteers are needed to take the "activity cart" to patients and offer games, puzzles, and literature. Volunteers who play a musical instrument are always welcome to play in the waiting rooms and patient and family rooms.
ORMC visitors who may have to experience a stay in our many waiting rooms experience the ultimate in friendly service and warm smiles each morning and afternoon. Volunteers visit each waiting area offering coffee, iced tea and refreshments to families and help them pass the time with light conversation. This service is Monday Friday 8:00 a.m. -2:00 p.m.
In an effort to assist guests, patients and family members, the volunteer at the information desk, greet guest, answers questions, direct, and escort our hospital guests from the front entrance of the hospital to their proper destination. A knowledge of the hospital and excellent inter-personal skills are required (on the job training is available) In addition, some computer training may be required. Morning and afternoon shifts Monday through Friday are available.
Volunteer Improving Patient Satisfaction (VIPS)
The function and goal of this service is to provide a warm and caring touch to patients and their family members. It also allows teamwork with the nursing staffs of various floors, including surgical, burn trauma ICU, orthopedic, cardiology, primary medicine, neurology, intensive care unit and our silver spoons patient feeding program. Work is scheduled seven days a week with flexible hours.
Volunteers in this area assist the pharmacy technicians with assembling and labeling pre-packaged medications, and some clerical work. Basic computer skills are helpful but are not required. Volunteers are needed between the hours of 8:00 a.m. and 8:00 p.m. 7 days a week.
Opportunities abound within Orlando Regional Healthcare for clerical help and support. Many departments such as Marketing, Accounting, and Security utilize Volunteers to help "get things done" within an office setting. This is an excellent opportunity for those who wish to have limited patient contact, but still want to help out in a healthcare environment. Shifts are available Monday through Friday 8:00 a.m. - 4:00 p.m.
Surgical Waiting Room
Volunteers serve the families of patients undergoing surgery and heart catherization in this very busy fast paced surgical waiting room by coordinating and working with the nurses and guest services team members. Good communication skills and highly developed inter-personal skills are vital. Interaction with physicians, pastoral care and social services is often necessary. Flexible hours are available on weekdays and evenings.
Volunteer Greeter / Guide
All you need is a warm smile, a friendly disposition. Volunteer Greeters are needed to escort and give directions to guest patients and team members. This position requires being able to stand and walk about the facility including the parking garages. Volunteer greeter / guides also collect empty wheelchairs from outlying areas and return them to the hospital.
Volunteer Touch Program
The Volunteer Touch program will provide a pair of volunteers to solve guest concerns; rounding on all non-isolation patients in all nursing units, common areas and waiting rooms, assist nursing staff with copies, deliveries, packets, bulletin boards and general clerical duties. Shifts are available on Sunday through Saturday.
If you see an area of interest, adults can apply here
Teenage volunteers can get more information and contacts here